1. General Terms

By accessing and using the website, you agree to comply with these Terms and Conditions. We reserve the right to modify these terms at any time, and the changes will take effect once published on this page. Please check this page periodically for updates.

2. Orders and Payment

Zander Hospitium offers a Cash on Delivery (COD) payment option. When you place an order, you will receive a confirmation email detailing the items and the total amount. The payment for your order will be collected at the time of delivery. Please ensure you have the exact amount available upon receiving your order.

3. Delivery and Shipping

We strive to ensure timely delivery of your order. Shipping times may vary based on location, but we aim to process all orders promptly. Any changes or delays in shipping will be communicated to you as soon as possible.

4. Product Availability

All products are subject to availability. In the event that an item becomes unavailable after you place an order, we will notify you immediately and provide options for a refund or substitution of the item.

5. Returns and Exchanges

We are committed to customer satisfaction. If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we will arrange for a return or exchange. Items must be returned unused, in their original packaging, and in the same condition as when received.

6. Customer Responsibility

It is the responsibility of the customer to provide accurate and complete information when placing an order. We are not responsible for delays or issues that arise due to incorrect details, such as address errors or contact information.

7. Limitation of Liability

Zander Hospitium is not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website. Our liability is limited to the total amount paid for the product in question.

8. Contact Us

If you have any questions regarding these Terms and Conditions or your order, please feel free to contact us at [email protected].