1. Order Processing

• Once you place an order, you will receive an order confirmation email with your purchase details.
• We process all orders as quickly as possible, typically within 1-2 business days.
• You will receive a shipping confirmation email with tracking details once your order has been dispatched.

2. Shipping Method

• We offer delivery via trusted shipping partners to ensure safe and secure delivery.
• Please note, we currently only offer Cash on Delivery as a payment method, with payment collected at the time of delivery.

3. Delivery Times

• Shipping times vary depending on your location. Typically, orders are delivered within 5-7 business days from the date of shipment.
• Delivery times may be longer in remote or hard-to-reach areas, and we will notify you of any expected delays.

4. Shipping Charges

• We offer free shipping on all orders, ensuring no hidden costs.
• Delivery charges may apply if there are specific location requirements or if the delivery is outside of our standard service areas.

5. Delivery Issues

• If there are any issues with the delivery (delayed delivery or lost items), please contact our customer support team at [email protected] within 7 days of your expected delivery date.
• If you receive a damaged or incorrect item, please refer to our Return and Refund Policy for further instructions.

6. Customer Responsibility

• It is the customer’s responsibility to provide accurate and complete shipping information (address and contact details).
• Inaccurate information may lead to delays or issues with delivery.

7. Contact Us

For any questions regarding shipping or the status of your order, please reach out to us [email protected]. We are happy to assist you with any inquiries.